This 'Using this Manual' must be read before accessing the body of the manual.
Please bring any comments or difficulties that you may have to the attention of Janet Armstrong (firstname.lastname@example.org) or by using the contact us button on the left of your screen.See Section 2, Amendments for details of new and updated chapters.
This manual contains the policies, procedures and guidance for Lincolnshire Children's Services.
In this version of the manual the principle Children's Services Policy, Values and Principles chapter is supplemented with other policy chapters all of which are contained in Section 1.1 of the manual.
Procedures and Guidance: In an attempt to keep procedures succinct, procedures and more detailed guidance are separated - with links provided as appropriate. 'Procedures' summarise how Managers and Staff must act in given circumstances. 'Guidance' provides direction or advice to a decision or course of action.
This edition of the manual has an integrated Lincolnshire Safeguarding Children Partnership Procedures. This means that users can click from one manual to the other without having to enter and leave different websites. Links from the Children's Services Manual to the SCP manual can be made without leaving the manual.
This edition is compliant with and contains an interactive copy of Working Together to Safeguard Children.
This is the current operational version of the manual which has been revised and updated.
Next planned update - December 2019.
If you have any queries or suggestions, please contact your Manager.
This manual contains a local resource section which can be accessed via the navigation bar. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.
Procedures and guidance are located in individual 'Chapters' which are available from a 'traditional' Contents List
Chapters are categorised or grouped together as follows:
PARTS: The manual contains procedures categorised under a number of Service Sectors, like 'Services to Looked After Children'.
SECTIONS: Within each Service Sector you will find a Section (group of procedures) like 'Children with Disabilities'.
CHAPTERS: Under each Section, you'll find individual Chapters/Procedures e.g. 'Direct Payments'.
If you aren't sure which part to look in, try 'Search' which will help you identify specific chapters and sub headings within chapters.
We believe it is crucial to use consistent terminology, which we agree with individual customers, for example: Parent
|'Home' and 'Resource'||this is a generic term which means Children's Home, Foster Home.|
|'Child' or 'Young Person'||both these terms are used to mean any child under the age of 18.|
|'Staff' or 'Carer'||means all Staff and Carers (including) whether employed or not.|
|'Manager'||means Team Manager, it also means YOT Team Manager.|
|'Line Manager'||means the first Line Manager of a team/service.|
|'Parent'||means person with Parental Responsibility.|
|'Regulatory Authority'||Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Regulatory Authority.|
|'Social Worker'||This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.|
The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.
Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert Janet Armstrong (email@example.com).
If you have any comments or suggestions to make about this manual please contact us by using the button on the top navigation, from anywhere within the manual.
Janet Armstrong (firstname.lastname@example.org)
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